New Amsterdam Ventures, LLC (sometimes referred to below as the "Company") strives to provide you with great customer service. Directing your inquiry to the appropriate department will assist us in responding as quickly as possible to you. Please choose from the following categories:

Feature Use And Accessibility
Specific Membership Questions
Billing Inquiries
Events
FishPrint^SM Submissions
Changing Your Personal Information On File
Canceling Your Membership And Removal From Our Mailing List
Linking To Our Website
Abuse Reports
Notifications And Counter-Notifications Under The DMCA
Complaints And Disputes
General Inquiries
Our Contact Information

Feature Use And Accessibility

Many of our customers have the same questions about certain features, such as how to upload photos to your profile and how to edit your profile or when certain features are accessible or you receive an error message. You should always refer to the F.A.Q. section of this Website first for general questions. If your question is not answered there, please write to us at questions@FishInTheSea.com and put in the subject line "Service Features", if you have any questions concerning our Website's features.

Specific Membership Questions

If you have questions about your membership, please write to us at membership@fishinthesea.com and put in the subject line "Membership Question". Be sure to include your Username in all correspondence with us regarding your membership.

Billing Inquiries

Details regarding billing matters can be found in the Company's Payments policy. The Company strives to avoid billing errors. However, if you believe that there has been a billing error relating to your Events registration, please contact the Company at payments@fishinthesea.com and put in the subject line "Billing Inquiry". Most billing matters can be resolved with little inconvenience and formality. Any disputes that cannot be informally resolved may be resolved as set forth in the Terms and Conditions.

Events

New Amsterdam Ventures, LLC processes payments for Events through PayPal. Any payments you make to register for events will be made through PayPal. PayPal has its own terms and conditions for usage, which can be viewed by visiting www.paypal.com.
All purchases you make are final, except as noted. Please refer to our Payments policy for more information.

If you have any other questions about our Events, please write to us at events@FishInTheSea.com and put in the subject line "Events".

FishPrint^SM Submissions

Do you have great dating stories you'd like to share? How about a recommendation for a hot spot of interest? Or suggestions on how to look your best for a date?

Readers are encouraged to submit artwork, articles, comments, suggestions and other information and materials for FishPrint^SM, our periodic newsletter. Please refer to our Terms and Conditions for detailed information on our submission policy.

To make a submission, please send your submission to fishprint@fishinthesea.com and indicate in the subject line: "FishPrint Submission".

Changing Your Personal Information On File

If you would like to change your personal information, subject to the provisions contained in our Privacy Policy, please write to us at changes@FishInTheSea.com and put in the subject line: "Change My Personal Info".

Note that certain personal information may be changed by you directly in your profile, if you are a member.

Canceling Your Membership and Removal from Our Mailing List

If you are on the Company's mailing list, but are not a member with a profile on our Website, and you decide that you no longer wish to receive mailings from the Company, please write to us at deletions@FishInTheSea.com and put in the subject line "Remove Me From The List". This action, however, will not remove your profile from the membership portion, if you are a member, or eliminate mailings that you may receive in connection with your membership.

Putting your membership profile "on hold" does not result in the cancellation of your membership. If you no longer want to be a member after joining, you may request that your membership be terminated by writing to us at deletions@FishInTheSea.com and putting in the subject line "Cancel My Membership"; you must provide your real name; your username, the email address you used during the sign-up process; your telephone number and the reason for your cancellation, in order to complete the cancellation process.

Please note that removal from our active database may not result in complete removal of your information from our systems, as we reserve the right to preserve your information for any lawful purpose. We may retain certain information associated with your account for analytical purposes and recordkeeping integrity, as well as to prevent fraud, collect any fees owed, enforce our Terms and Conditions, take actions we deem necessary to protect the integrity of the Website, protect our users or take other actions as permitted by law.

Please also note that removal from our active database will not automatically result in removal of your information from any of our third party payment processors' databases or any third party's product or service that you may have accessed through this Website. To remove information from a third party's database, you will need to contact such third party directly. To remove information from PayPal's databases, you will need to contact PayPal directly; visit www.paypal.com for more information.

Please refer to our Privacy Policy for further information.

Linking To Our Website

If you wish to link to our Website, please review the Affiliates section of the Website. You may link to the home page or any other page of this Website, unless we notify you and request you to discontinue your link. If you do link to our Website, please notify us by sending an email to postmaster@FishInTheSea.com and putting in the subject line: "Link To Website" with information about your website and where the link to our Website may be found.

Abuse Reports

If you are aware of any violations of the Company's Terms and Conditions by any of our patrons at events or any members, please write to us at abuse@FishInTheSea.com and put in the subject line "Report Violation of Company's Policies".

For event attendees, be sure to include your name and the name of the alleged offending person and a contact telephone number where you can be reached. The Company will endeavor to investigate the alleged abuse issue; the Company will determine in its sole discretion how to respond to complaints against any event patron, except as may be required by law.

For members, be sure to include your username and the username of the alleged offending member and a contact telephone number where you can be reached. The Company will endeavor to investigate the alleged abuse issue; the Company will determine in its sole discretion how to respond to complaints against any member, except as may be required by law.

Notifications And Counter-Notifications Under The DMCA

Pursuant to Section 512(c)(2) of the Copyright Revision Act, as enacted through the Digital Millennium Copyright Act ("DMCA"), New Amsterdam Ventures, LLC designates an agent as described below, to receive notifications of claimed infringement:

Legal name and address of service provider:
New Amsterdam Ventures, LLC
362 Thirteenth Street
Brooklyn, NY 11215

Names under which service provider does business:
New Amsterdam Ventures
NAVentures.com
Fish In The Sea
FishInTheSea.com
FishPrint

Designated agent:
Emily Campbell

Designated agent's address:
Emily Campbell
New Amsterdam Ventures, LLC
362 Thirteenth Street
Brooklyn, NY 11215

Telephone, fax, and e-mail address of designated agent:
Telephone: (718) 369-1135
Email: dmca@naventures.com

Please review to our Legal Notices section for specific details on what you must include in your notification or counter-notification submissions.

Complaints and Disputes

You are solely responsible for your interactions with other patrons of the Company, whether or not such persons are members with a profile posted through this Website. The Company reserves the right, but has no obligation to be involved in any form or monitor any disputes you have with other patrons, including, but not limited to, members.

To resolve a complaint regarding your usage of the Website and Materials, you should first contact our Customer Service Department. You may write to us at complaints@FishInTheSea.com and put in the subject line "Complaint", except for reporting abuse, which is handled separately (see the section above entitled Abuse Reports).

General Inquiries

For all general questions and comments, please contact us at info@fishinthesea.com.

Our Contact Information

The Company's full contact information is:

New Amsterdam Ventures, LLC
362 Thirteenth Street
Brooklyn, New York 11215
(718) 369-1135 Telephone
info@fishinthesea.com

THE ABOVE INFORMATION IS NOT A SUBSTITUTE FOR REVIEWING OUR COMPLETE TERMS AND CONDITIONS AND OTHER POLICIES.